Via License Management Center (Web Interface)

1. These steps must be performed on the license manager computer.
2. Windows Search > search for Ansys License Management Center > right click and select Run as Administrator.
3. Select View Status/Start/Stop License Manager > Stop > wait a few moments > Start when ready
   
   
   
4. Click View Status/Start/Stop License Manager to double check the license server was started successfully
   
   
5. Click View Status/Start/Stop License Manager to double check the license server was started successfully
   

   
   

   
   
6. Optional - Click View FlexNet Licenses to view the installed license file.  This can be helpful for confirming the license file that is installed as expected, particularly if you've changed default ports or the hostname as some custom customer configurations do.
    

Via Windows Services

Restarting via the LMC is preferable as you get more detailed information about the process.  However, there is some circumstances (example 1, example 2) where this method is necessary.

1. These steps must be performed on the license manager computer.
2. Windows Search > search for and open  Services.
3. In the services list find the service named ANSYS, INC. License Manager
4. Once found, right click and select Restart.
    
5. Refresh the list and check the web client to verify the restart ran correctly and the service now says Running.
6. Windows Search > search for Ansys License Management Center > right click and select Run as Administrator.
7. Click View Status/Start/Stop License Manager to double check the license server was started successfully.
   
8. Click Display FlexNet License Status >Verify the license status is up and displays your license features appropriately.
   
9. Optional - Click View FlexNet Licenses to view the installed license file.  This can be helpful for confirming the license file that is installed as expected, particularly if you've changed default ports or the hostname as some custom customer configurations do.
   

Forceful Restart via Task Manager

In some cases, if the methods above don't work, you can manually and forcefully stop all associated processes via the task manager and attempt to start the license manager again.

1. These steps must be performed on the license manager computer.
2. Windows Search > search for and open Task Manager > select the Details tab > locate and select End Task on the following processes in this order:
   1. ansysli_server.exe
   2. ansysli_monitor.exe
      
   3. lmgrd.exe
   4. ansyslmd.exe
      
3. Attempt to start the license manager service via the License Management Center as detailed in the section above.