Kurulum & Lisanslama Merkezi
HOW TO - Uninstall the RSM Launcher Service
Authored by Erdoğan Gökbulut February 12th, 2024 419 views 0 likes KB2403241
Description
Removing the RSM Launcher Service will prevent the necessary services for Remote Solve Manager from starting automatically with the workstation.
Solution
Uninstalling the RSM Launcher Service (Windows)
To uninstall the RSM launcher service on Windows, run the AnsUnconfigRSM.exe script.
- Log into a Windows account with administrative privileges.
- Verify that no Ans.Rsm processes are running
- Open a command prompt in the [RSMInstall]\bin directory.
- Enter AnsUnconfigRSM.exe -launcher into the command line.
- Run the command.
- After the service has been uninstalled, delete the RSM installation directory.